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Terms & Conditions Returns: All Sales are Final All products ordered from Checksum Information Technology are final. No returns, refunds or exchanges. Defective Products Checksum Information Technology will facilitate warranty replacement of defective products (with the exception of LCD monitors) for a period of 15 days from the date of sale. LCD Monitors: Checksum Information Technology will not accept returns or exchanges or provide refunds on LCD monitors. All LCD monitor issues must be handled between the manufacturer and the end-user. Credit Account Payment: Companies with credit accounts must provide complete payment for an invoice by the invoice due date using the means of Cheque, managers cheque or cash payment. Credit Account Security: Companies with credit accounts must provide a valid credit card for security of their purchases. If the credit account is not paid within 30 days of the payment terms, the credit card used for security will be charged (a surcharge of 2% will be added to the total). Should the credit card used for security be declined, a $25 surcharge will be applied, and a collection agency notified. Deposit for services: All service projects in excess of $1000 (not including hardware) require a deposit of 1/3 (33.3%) of the project total in advance as a deposit. Retainer for services: At Checksum Information Technology's discretion, service projects in excess of $5,000 (not including hardware) can be paid-for monthly using a retainer method. Work will not commence for the next month until the retainer is paid. Halt of Service: Checksum Information Technology reserves the right to halt services if accounts are not paid. Checksum Information Technology is not responsible for lost business, emails or other losses caused by this disruption in service. Late Payment Fee: A 1.5% (18% per annum) late fee will be calculated and charged monthly for invoices that are 10 days beyond payment terms. Suspension of Credit Account: Accounts that exceed payment terms twice (two times) within a 6 month period will be immediately suspended. Inactive Accounts: Checksum Information Technology reserves the right to suspend an account for any reason. Other Arrangements: Payment is due by the due date according to the invoice. In the event of special arrangements such as leases, arrangements must be made in advance, cleared with Checksum Information Technology management, reflected in changes made to the Checksum Information Technology invoice and paid by the invoice date. |